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COVID Pivot: Curbside Pickup

When I went searching for an office chair after tossing out a decades-old chair one with broken, cracked, wheels full of dog fur and my long hair, the fact that I had COVID hit hard. I realized that I was a part of a once-mystifying market share with a unique requirement reminiscent of vampire movies: I could not interact with any other human being for more than a few minutes, at a distance.

Business owners, here is a piece of FREE advice: add curbside pickups into your business model, because the COVID cases may be tapering off, but the impact on market share has drastically altered how business is conducted.

You can see the impact by the empty shops closed down.

So do yourself a favor: open a phone line to customers and offer curbside pickup.

Mon, February 22, 2021